Legal

Terms of Service

Last updated: 19 July 2026

By using GengRide, you agree to these terms. If you do not agree, please don't use the app.

Ride safely. GengRide assists navigation but does not replace your own judgement. Always obey traffic laws, watch the road, and do not operate the app while riding in a way that distracts you. Routes, hazard reports and arrival times are provided as guidance and may be inaccurate or incomplete.

Using the service

Your account & conduct

Keep your account secure and don't impersonate others. Treat other riders with respect — no harassment, hate, spam or scams. You can block and report riders and content, and we act on reports. Serious or repeated violations may lead to content removal or account suspension.

Rides & convoys

GengRide gives riders tools to explore and ride together. We do not organise, lead, or supervise rides — convoys are planned and run by riders, and you take part at your own discretion and risk. Navigation is an assistance tool only; always follow real road signs, traffic laws and actual conditions, and ride safely. You remain fully responsible for operating your vehicle.

Community content

You are responsible for content you submit (posts, photos, places, hazard reports, reviews, comments). Don't post anything false, offensive, infringing or harmful. You keep ownership of what you create; by posting, you grant us the licence needed to host and display it within GengRide. We may moderate, edit or remove content and may apply contribution limits to keep the community trustworthy.

Sensitive imagery

Photos are screened before they reach others. Sexually explicit or nude images are blocked and won't be shown. Graphic or distressing imagery — such as accident scenes or road hazards that carry safety value — may be placed behind a warning cover that must be tapped to reveal; gratuitous or gory content beyond a legitimate safety context may be removed. You can report any image you believe is mislabelled or breaks the rules.

Affiliate links

The Ride Gear section contains affiliate links to third-party stores (e.g. Shopee). We may earn a commission on purchases. We don't sell those products or handle their payment, shipping or returns — your purchase is governed by the retailer's own terms.

Availability & changes

GengRide is provided "as is", currently in beta, and may change, be interrupted, or be discontinued. We may update these terms; continued use means you accept the changes.

Limitation of liability

To the fullest extent permitted by law, GengRide is not liable for any loss or damage arising from your use of the app, including reliance on navigation, routes, hazard data, other riders' content, or third-party purchases.

Governing law

These terms are governed by the laws of Malaysia.

Contact

Email hello@gengride.my.